support info

all orders are shipped 1-5 days after ordered, shipping times may vary based on your location.

• Canada orders: Canada post 
• USA orders: not shipping to USA due to tariffs 

we ship from canada, some orders may be subject to duties, customers are responsible to cover all duty fees.

 

returns / exchanges

• all items such are final sale - sleep on it before making a final decision 
• we suggest that you order the correct size or item that you want 

your order will be shipped to the address you use at checkout. an order cannot be resent to a different address if the address you input is incorrect, or the package is delivered and you do not pick it up from the post office.

if the package is sent back then you will be responsible for the additional reshipping costs.

please ensure you input all the correct information at checkout.

 

warranty

• damage from normal use is not covered
• email 1derfulward@gmail.com for any manufacturing defects 

 

email any other inquiries to 1derfulward@gmail.com